Our commitment: We treat every piece of information you share while using the x66 platform with the utmost responsibility and care. This Privacy Policy explains what data is collected, why it is collected, and how it is kept secure.
1Introduction & Applicability
X66 (https://x66.plus) is an international online gaming and entertainment platform. We believe privacy is a fundamental right of every user. This Privacy Policy applies to all x66 services, websites, and mobile applications.
Reading this policy will tell you what data x66 collects, why it is collected, how long it is retained, and what steps we take to protect it. By registering on or using the x66 platform, you are considered to have agreed to this Privacy Policy.
This Privacy Policy has been published in Bengali for the convenience of users in Bangladesh. The English version shall be considered the authoritative text for any legal matters relating to data protection.
2What information we collect
X66 collects only what is necessary — no unnecessary or excessive personal information is requested. The types of data we collect are outlined in the table below:
| Data Type |
Example |
When it is collected |
| Identity Information |
Name, date of birth, nationality |
During registration & KYC verification |
| Contact Information |
Email, mobile number |
At the time of registration |
| Payment Information |
BKash/Nagad number, transaction history |
Deposits & Withdrawals |
| Identity Documents |
NID, passport number |
For KYC verification (when required) |
| Device Information |
IP address, browser, OS |
Automatically |
| Usage Information |
Game history, login time |
During Platform Use |
Automatically Collected Information:
When you browse x66, certain information is collected automatically — such as your IP address, browser type, operating system, page visit times, and referring page. This data is used to improve the security and performance of the platform.
3How Your Information Is Used
X66 uses your information only for specific, lawful purposes. We never use your data for anything beyond what is stated.
- Account management: To manage registration, login, password recovery, and account security.
- Payment Processing: To process deposits and withdrawals accurately and to prevent fraud.
- KYC verification: To verify your identity and comply with anti-money laundering regulations.
- Customer Support: To handle your questions, complaints, and support requests.
- Promotions & Bonuses: To send you relevant offers and bonuses (you can opt out at any time).
- Platform Development: To analyze user experience and improve our services.
- Legal obligations: To meet regulatory authority requirements.
Our Commitment to Transparency: x66 never shares your data with advertising networks or uses it for data profiling purposes.
4Data Retention & Periods
X66 does not retain your data beyond what is necessary. The retention periods for each data type are outlined below:
- Account information: For as long as your account is active, and up to 5 years after closure.
- Transaction Records: Up to 7 years, as required by financial regulatory obligations.
- KYC documents: Up to 5 years after verification is complete.
- Log & Device Information: Up to 12 months maximum.
- Cookies Data: 30 days to 2 years, depending on cookie type.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
Data Storage Location: Your data is stored in secure, internationally certified data centers. All servers comply with the ISO 27001 security standard.
5Sharing Data with Third Parties
X66 never sells your data. However, limited information may be shared with third parties in specific circumstances:
When it may be shared:
- Payment Processors: bKash, Nagad, Rocket, Upay — used solely to process transactions.
- KYC service provider: Secure third-party KYC platform for identity verification.
- Legal obligations: Upon a court order or at the request of a regulatory authority.
- Fraud Prevention: With cybersecurity experts or law enforcement agencies.
- Technology Partners: Partners who assist in operating the platform — all bound by strict confidentiality agreements.
When it will not be shared:
- Advertising companies or marketing data brokers.
- For any commercial purpose without your consent.
- With any other gaming platform or competitor.
All third parties we work with are contractually required to comply with x66's privacy standards. Any breach of these terms results in immediate termination of the relationship.
6Cookies & Tracking Policy
X66 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
Types of cookies we use:
- Essential cookies: Login sessions and security tokens are essential for the platform to function.
- Functional cookies: Remembers your preferred language, theme, or settings.
- Analytics Cookies: To understand which pages are used most — fully anonymized.
- Security Cookies: To detect fraud and automated bots.
Cookie Controls: You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some services.
7Your Rights
X66 respects your right to control your personal data. Your key rights are listed below:
Right to Access Data
You can request to view the information we hold about you.
Right to Rectification
Please contact support to correct any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data after account closure, provided there are no legal obligations requiring its retention.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You may request a copy of your data in a portable format.
Right to Withdraw Consent
You can withdraw your consent to the use of your data for marketing or optional purposes at any time.
To exercise any of your rights, please reach out to our support team. We typically process requests within 30 business days.
8Child Protection Policy
X66 is strictly an 18+ platform. We do not knowingly collect information from anyone under 18 or allow them to create an account.
- Age verification is mandatory during the registration process.
- If an underage user is identified, their account will be immediately suspended and all associated data will be deleted.
- If you suspect that a child or minor's information has been collected, please contact us — we will take prompt action.
For parents: If you believe your child has opened an account on x66, please contact our support team immediately. We will investigate and take swift action.
9Security Measures
X66 follows a multi-layered security approach to protect your data — covering not just technical safeguards, but operational security as well.
Technical Security:
- SSL/TLS 256-bit encryption is active across all connections.
- Passwords are stored with bcrypt hashing — no one can read them directly.
- Two-factor authentication (2FA) is available as an optional feature.
- Real-time fraud detection system is active.
- DDoS protection and Web Application Firewall (WAF).
Operational Security:
- Only authorized personnel are permitted to access user data.
- All staff data access is logged and regularly audited.
- Data protection training is mandatory for all staff.
- In the event of a security breach, affected users will be notified within 72 hours.
What you can do: Use a strong password, keep 2FA enabled, and report anything suspicious to us right away.
10Policy Changes
X66 may update this Privacy Policy when necessary. If changes are made, we will notify you in the following ways:
- A notice will be displayed on the website homepage.
- Update notices will be sent to your registered email address.
- The "Last Updated" date at the top of this page will be revised.
- For major changes, consent will be collected again at the time of login.
Updated policies take effect 30 days after publication. If no objection is raised within this period, you will be considered to have accepted the new policy. Please visit this page regularly.
11Contact
For any questions, complaints, or requests regarding our Privacy Policy, please contact us:
- Live Chat — available 24/7 (via website or app)
- Email: [email protected]
- Support available in Bengali
- Average response time: under 1 hour
We will respond to any data protection rights request within a maximum of 30 business days. For responsible gaming support, please visit our Responsible Gaming page.
Frequently Asked Questions (FAQ)
Answers to the most frequently asked questions about our Privacy Policy.
No, never. x66 does not sell your personal information to third parties under any circumstances. We only share limited data with necessary third parties (such as payment gateways) for operational purposes, and they are bound by strict confidentiality agreements.
After account closure, transaction records are retained for up to 7 years and account information for up to 5 years, in line with financial regulatory requirements. Data is then deleted automatically. You may request deletion of your data, though records subject to legal obligations may not be fully removable.
Yes. Your payment information is stored in encrypted form and used solely for processing transactions. No staff member can view your full payment details — only partial (masked) information is visible.
Yes, you have the right to data portability. Contact our support team to request a portable copy of your data (typically in CSV or PDF format). We will provide it within 30 business days.
Yes, if you gave consent during registration, x66 may send you promotional emails. However, you can opt out at any time through your account settings or by clicking the "Unsubscribe" link in any marketing email. Please note that transactional and security-related emails cannot be disabled.